After Sales Service:
1. We have 12 months quality guarantee, from the day you receive the machine, within 12 months if there is any quality issue regarding any part of the machine, as long as it is because of inferior fabrication and original quality issue, we will change new parts at our costs. Losses caused by buyer’s unproper operation and handling are excluded.
2. Our warehouse in Nairobi, Kenya can offer pre sales consulting, installation service and back up spares supply, also the future expanding design and reconstruction work.
3. A regular clients visiting plan is always in our schedule, as long as there is no unexpected force majeure factors like Covid-19 epidemic or country shut down.
1. We just use national standard raw materials to make the machines, steel parts are strong and superior enough, motors are brand copper, bearings are famous brand with long service life, painting nice work.
2. Our technicians have experience in this field for over 30 years, we can do customized design according to your different needs on caacity, layout of the machines based on your go down size, requests on making different finished products etc.
3. We offer OEM service to paint your own logo or brand name with specific colors and so on.